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When We Are Closed

The reception is closed between 1:00pm and 2:00pm, but the telephone is manned during this time, for emergencies only.

out_of_hoursFor urgent appointments outside our normal surgery hours please call the normal surgery number and you will be directed to the 111 service.

Alternatively, you can visit the Norwich Practices Health & walk-in centre, Rouen House, Rouen Road, Norwich. Open every day of the week from 9.00am - 7.00pm. Tel: 01603 677500


NHS 111 Service

Click here to go to the 111 Website

In the case of urgent need when the practice is closed you can call the NHS 111 Service.  Dial 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.


Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website