We will cease taking repeat prescription order requests by phone from 1st May 2010. We will accept email, faxes and postal requests.
We encourage patients to contact their preferred pharmacy who offer a collections scheme (manage your prescription - you can phone them and they will arrange collection from the surgery and have it ready for you to collect, some also offer home delivery).
Alternatively, if your preferred pharmacist is unable to offer the collection service they will often arrange with us to place orders on your behalf - discuss this with them. We are working closely with pharmacists so patients can have a better service.
Advantages of a collections or pharmacist scheme for the patient include:
- the prescription will be ready for you to pick up when you collect from the participating chemist, and you should not have to wait since the chemist will be expecting you.
- Chemists generally can offer a home delivery service, where appropriate, for you.
- this approach will save you an extra trip to the surgery to collect the prescription. If you have any questions, please call us for advice and we will point you in the right direction.