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The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on


I would like to inform you that Dr Wilson will be leaving the Practice at the end of March. 

We all wish him well on his new adventures.

Barry Sharpe

Practice Manager

Keep itadd

Welcome to West Pottergate Medical Practice online

West Pottergate Medical Practice is located in West Pottergate Health Centre, central Norwich, off Earlham Road close to the R.C. Cathedral. The doctors and nurses take pride in offering the highest standard of patient-centred healthcare.  

We run regular clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and health check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please take a look around and do send us feedback if you like to.

Appointments, Prescriptions & View your records Online

If you are already registered for Systmone online click here or the icons below to order your prescriptions, make/cancel an appointment, leave messages or change your details. If you have not already registered for this service please pop into the surgery with some form of ID preferably photo and ask the receptionist for registration details

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.

If you are not able to attend an appointment you have booked, for whatever reason, please let us know.  We can then offer that appointment to someone else that needs it.

Minor Surgery

Minor surgery is offered, including removal of moles and cysts, joint injections, cryotherapy and treatment of in-growing toenails, in our fully equipped minor surgery room.



(Site updated 26/02/2020)

Contact Details

West Pottergate Medical Practice

Contact Telephone

01603 513333
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