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We are a relatively small GP practice and provide a high level of care and we are small enough to get to know many of our patients well.

The partners and staff pride themselves on providing a highly professional service. If you have any comments - complimentary as well as not so good, then let us know. Preferably in writing. We respond to every comment and take every single patient comment seriously.

West Pottergate Medical Practice has two partners:  Dr Catherine Clark and Dr Hugh Wilson. We expect to make it possible for you to be able to see a GP the same day if at all possible when urgent, and at least within 48 hours otherwise.

If you wish to see a specific GP this is likely to result in you waiting longer.

Our administrative staff all work part-time and extremely long days when here. You will be treated with dignity and respect, and our staff expect the same courtesy. We are here to help as much as we can.

We do care.

Nurse Practitioners

Mrs Carolyn James

Advanced Nurse Practitioner

Carolyn qualified as a Practice Nurse in 1985 and then became a Nurse Practitioner in 2000.

Carolyn is experienced in General Practice and particularly in Asthma, COPD, Diabetes and minor illness and surgery.

Her previous role was the team leader at Norwich Practices Walk in centre.

Healthcare Assistants

Emma Phillips

Lina Norvaisiene


The HCA provides an extensive range of services for patients and are an increasingly important source of support for GP’s requiring quick access to diagnostic appointments. Emma  provides the following:

  • Blood Pressures
  • ECG's
  • Spirometry
  • Blood Tests
  • Cvd Checks
  • Vitamin B12 Injections
  • Memory Assessment Tests
  • Ear Syringing
  • Hypertension Review
  • Dressings
  • Suture Removal
  • Flu/pneumo Injections
  • Testing Urine Samples
  • Basic Health Checks (weight, height etc)
  • New Patient Checks
  • Diabetic Foot Checks
  • Hearing Tests
Emma Phillips
Zena Riley (f)
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